I. Overview of the Plan
Traditional industrial parks have long relied on manual paper-based registration for visitor management. This outdated model is cumbersome, loosely controlled, and ill-suited to the safety and digital management requirements of modern factories. The composition of visitors to the factory area is complex, encompassing customers, suppliers, construction contractors, logistics drivers, and temporary staff. Traditional handwritten registration suffers from illegible handwriting, incomplete information, disorganized files, and difficulty in traceability. Peak visitor times can cause congestion at the factory gate, placing a heavy burden on manual registration staff and resulting in low efficiency. The lack of a real-name identity verification mechanism allows unauthorized personnel to freely enter and exit the factory area, even venturing into high-risk areas such as production workshops, raw material warehouses, and hazardous chemical zones, posing serious safety hazards. Furthermore, the traditional model fails to implement visitor area access control, visit duration management, and departure sign-out procedures.
Without proper traceability, visitors lingering in the factory area without supervision pose significant security risks at night. Furthermore, visitor data is isolated and cannot be linked with intelligent equipment in the factory area such as facial recognition gates, workshop access control, and smart lockers, forming serious data silos and hindering the overall digitalization of the factory area.
To address the above industry pain points, our company relies onDesktop dual-screen visitor kiosk, desktop mini visitor verification terminal, standing self-service visitor registration machineThree core hardware components, coupled with a cloud-based intelligent visitor appointment management platform, create an integrated intelligent visitor appointment and control solution for the entire industrial park process. The solution comprehensively covers key aspects such as online advance visitor appointments, front desk registration, 24-hour self-service registration, temporary facial recognition authorization, zoned access control, visitor alerts, departure record keeping, and full data traceability. It seamlessly integrates with existing equipment systems such as factory facial recognition gates, workshop access control, and smart lockers, truly achieving "appointment with credentials, facial recognition upon arrival, clear access boundaries, departure record, and full traceability" for visitors. The solution balances the needs of unmanned gate operations with industrial safety production control standards, comprehensively upgrading the factory's external security defenses and digital logistics management level.
II. Pain Points in Industrial Park Visitor Management
1. Manual paper-based registration is inefficient, and invalid data is difficult to trace.
Traditional visitor registration relies entirely on handwritten entries at the front desk, which easily leads to queues and congestion during peak visitor periods, resulting in a poor visitor experience and low efficiency. Paper registration is characterized by illegible handwriting, incomplete information, and disorganized archiving, making subsequent data retrieval, statistics, and analysis difficult. It also fails to meet the standardized requirements for factory safety inspections, safety supervision and traceability, and the retention of safety records, resulting in extremely low data validity.
2. The lack of a real-name verification mechanism poses significant security vulnerabilities in the factory area.
Traditional methods rely solely on verbal registration and manual visual verification of identity, lacking standardized identity verification processes and failing to confirm the true identity of visitors. Unauthorized personnel and suspicious outsiders can freely enter and exit the factory area, even venturing into core high-risk areas such as production workshops, hazardous chemical warehouses, and raw material storage facilities. This poses a significant risk of material theft, production violations, and safety accidents, highlighting a clear weakness in the factory's security system.
3. Access permissions are not zoned, and control over high-risk areas is ineffective.
Traditional visitor management lacks granular access control and cannot limit the scope of activities based on visitor type or purpose of visit. Suppliers, construction workers, and temporary visitors can freely move between positions and areas, and enter confidential office areas, high-risk production workshops, and restricted storage areas without authorization, seriously violating factory safety management regulations. Security control in high-risk areas of the factory is rendered ineffective.
4. Lack of control over those lingering outside the factory poses significant security risks at night.
Traditional management models lack mandatory check-out procedures and overstay warning mechanisms. Visitors do not register their departure properly after visiting the factory, and some people stay in the factory area for extended periods. After get off work, no one clears the area or checks the staff, resulting in chaotic personnel flow in the factory area at night. This greatly increases the probability of unauthorized stays by outsiders, theft of property, and safety accidents, leading to persistently high security risks in the factory area at night.
5. Data is scattered across multiple regions, and devices cannot work together or communicate with each other.
With multiple branch factories and entrances/exits, each gatekeeper maintains independent registration and ledgers, resulting in scattered and disorganized visitor data that cannot be centrally aggregated and managed across the entire factory. Furthermore, the visitor data cannot be integrated with facial recognition gates or smart access control systems within the factory. Visitors must be manually opened by gatekeepers upon arrival, preventing self-service access via facial recognition. This leads to high manual costs and low efficiency.
6. The lack of online appointment channels resulted in chaotic and disorganized reception processes.
Traditional visits rely solely on verbal phone notifications, lacking standardized online appointment records. The person in charge of reception cannot know the visitor's identity, arrival time, and purpose of visit in advance, hindering timely preparation. This information asymmetry and lack of standardized procedures easily lead to problems such as disjointed reception, coordination errors, and disorderly visits, significantly impacting the company's public image and operational efficiency.
III. Introduction to the Three Core Hardware Components of the Solution
(a) Desktop Dual-Screen Visitor All-in-One Machine
1. Core Hardware Advantages
Two-way dual-screen interactive designThe main screen faces visitors, enabling them to complete facial recognition, ID card identification, and information entry. The secondary screen faces security guards and management personnel, displaying visitor appointment records, identity files, and visitor access information in real time, providing an intuitive and efficient human-computer interaction.
High-precision real-name verification capabilityEquipped with a binocular live face recognition module, it supports automatic reading of second-generation ID cards and face capture and comparison. Visitor access slip printing function can be selected as needed to prevent cheating and impersonation through photos and videos.
Factory equipment linkage empowermentIt can be directly connected to the factory's facial recognition gate and access control system. After the visitor registration and review are completed, the system will automatically issue temporary facial recognition access permissions, realizing the integration of registration, authorization and access.
Online appointment quick verificationIt supports quick registration and verification via WeChat mini-program appointment scanning, adapts to unattended scenarios, and can provide 24-hour uninterrupted registration services.
2. Applicable locations
Key reception areas include the main factory gate reception desk, office building reception room, and administrative service hall.
(ii) Desktop multi-functional integrated verification machine
1. Core Hardware Advantages
Lightweight and compact bodyThe equipment is small in size and does not take up much space. It is suitable for the narrow work positions of guards and can complete the intelligent upgrade of old entrances and exits at low cost without large-scale site renovation.
Rapid identity verificationIt integrates a high-precision facial recognition and identity verification module, which can quickly complete the identity verification and information cancellation of booked visitors, making the registration process highly efficient.
Multi-document compatibility recognitionIt supports reading and verifying various types of documents, including Chinese second-generation ID cards, passports, and Vietnamese ID cards, and is suitable for scenarios involving foreign cooperation and visits by suppliers from other regions.
Stable operation with ultra-low power consumptionThe equipment has low power consumption and stable performance, supports 24/7 uninterrupted standby operation, and is suitable for the routine guarding needs of small branch factories and workshop side doors.
2. Applicable locations
Branch factory small gate, production workshop side gate, logistics temporary entrance and exit, secondary gate guard duty points.
(III) Vertical Multifunctional Self-Service Visitor Machine
1. Core Hardware Advantages
Unattended self-service registrationThe floor-standing, integrated unit eliminates the need for security personnel on duty. Visitors can independently complete the entire process of document recognition, facial recognition, information registration, and access control, truly achieving unmanned operation.
Multifunctional integrated designIt integrates multiple types of document readers, binocular high-definition face cameras, and QR code scanning areas, and can be equipped with paper receipt printing function as needed to adapt to diverse registration needs.
Verification of Multiple CertificatesIt is compatible with the verification of various documents such as Chinese ID cards, passports, and Vietnamese ID cards, and is suitable for diverse groups of foreign visitors.
Real-time message pushAfter visitors complete self-registration, the system automatically sends a visit reminder to internal reception staff, enabling pre-visit notification and efficient communication.
Seamless linkage of turnstile systemIt can be directly connected to the facial recognition gate at the factory gate. After successful registration and verification, it will automatically issue time-limited facial recognition access permissions. Visitors can pass through the gate by scanning their faces.
2. Applicable locations
The main gate of a large factory, dedicated logistics entrances and exits, 24-hour unmanned passageways, and high-frequency visitor entry and exit points.
IV. Core Functions of the Solution
1. Online appointments are made in advance, streamlining the reception process.
External clients, suppliers, and construction workers can make appointments in advance via WeChat mini-program or website, accurately filling in detailed information such as the purpose of visit, department to be visited, designated receptionist, time slot, and accompanying personnel. The system automatically pushes the appointment request to the relevant internal staff, who can review it online in advance and prepare for the reception, completely solving the problems of cumbersome on-site registration and chaotic reception coordination, and significantly improving the efficiency of receiving visitors.
2. Real-name verification of identity documents and identity verification eliminates the risk of identity theft.
When visitors register on-site, the equipment automatically reads the physical identification information and simultaneously captures real-time facial images to complete a one-to-one verification of the person and their identification. Relying on binocular liveness detection technology, it effectively resists cheating methods such as photos, videos, and still images, ensuring that the visitor's identity is authentic, valid, and verifiable. It intercepts unfamiliar or suspicious personnel from impersonating others to enter the factory, building a solid first line of defense for the factory area.
3. Zoned and time-limited authorization for refined access control.
Administrators can customize differentiated access permissions based on visitor identity type and purpose of visit. They can precisely limit visitor access areas, distinguishing between office building reception areas, public areas, production workshops, and high-risk warehouse areas, prohibiting visitors from entering unauthorized areas. Simultaneously, they can flexibly set the validity period of visits, supporting differentiated time-limited configurations such as same-day temporary visits and multi-day construction site stays. Facial recognition access permissions automatically expire after the permission period, completely eliminating long-term invalid stays and unauthorized access issues.
4. Dual-mode registration adaptation, accommodating both manual and unattended operations.
Solution supportManual front desk registration + 24-hour self-service registrationFlexible switching between two modes. Desktop or desktop visitor kiosks can be deployed at small factory areas and secondary entrances, with security guards assisting in detailed registration and verification; standing self-service visitor kiosks are deployed at the main gate of large factory areas. During lunch breaks, night shifts, and unattended periods, visitors can independently scan codes, swipe their ID cards, or use facial recognition to complete registration and access, significantly reducing the workload of security guards and achieving efficient 24/7 management.
5. Full-process tracking, data is permanently traceable.
The system meticulously records every visit, permanently storing visitor identification information, facial capture photos, appointment records, arrival time, access routes, visited individuals, and departure time, forming a complete and standardized visitor ledger. Statistical reports can be exported with a single click during safety inspections, fire checks, and factory safety reviews. In the event of theft or a safety incident, visitor access records can be quickly retrieved for precise source tracing and investigation.
6. Arrival notification + overstay warning: proactively control risks.
After visitor registration is completed, the system automatically sends a visit reminder to internal reception staff via SMS and WeChat to ensure timely reception. In case of visitors staying longer than the designated time or remaining in the factory area for an extended period, the system automatically triggers a background alert and promptly sends a reminder to security management personnel. This allows gatekeepers to promptly verify and urge visitors to leave the factory, completely eliminating security risks associated with people lingering after get off work and at night.
7. Self-service check-out and archiving, automatic closed-loop ledger management.
After completing their visit, visitors can check out at any visitor terminal by scanning their face or QR code. The system automatically updates the departure time and archives the visit record completely and in a closed loop. The entire process requires no manual registration or organization, achieving automated archiving of the entire visitor process, from arrival to departure, resulting in clear and standardized records.
8. All equipment is interconnected, creating a closed-loop digital system for the entire factory.
The system provides a standardized API interface, enabling seamless integration with existing facilities within the factory.Facial recognition turnstiles, workshop access control, smart lockers, human resources management, and cafeteria payment systems.The system includes a complete set of intelligent systems. After visitor registration and authorization, access to the main gate and designated areas can be granted simultaneously. If personal belongings need to be stored, temporary locker access can be granted simultaneously. This enables one-time data entry of visitors for use throughout the entire factory, completely eliminating data silos and improving the overall digital management system of the factory.
V. Application Scenarios of the Solution
1. Main gate entrance of the factory
Deploying a combination of a vertical multi-functional self-service visitor machine and a facial recognition swing gate enables 24-hour unmanned self-service registration and facial recognition access. This is suitable for high-frequency visits from a large number of customers, suppliers, and logistics personnel in large manufacturing enterprises, and completely solves the problems of congestion at the entrance and high pressure on manual staff during peak hours.
2. Office building reception area
Deploy desktop dual-screen visitor all-in-one machines or desktop verification terminals for refined manual registration of important clients, partners, and government and enterprise inspection personnel. Pass slips can be printed as needed, standardizing the reception process for high-end visitors and enhancing the company's external image.
3. Side doors of branch factories/workshops
Deploy lightweight desktop verification terminals to achieve low-cost intelligent upgrades of secondary entrances and exits, specifically controlling the entry and exit of external construction personnel, logistics delivery personnel, and temporary maintenance personnel, and realizing hierarchical control of main and secondary channels.
4. External passageways of hazardous chemical workshops and warehouses
By relying on the system's hierarchical access control function, the scope of access for external visitors is strictly limited, and unauthorized personnel are completely prohibited from entering high-risk production and storage areas, thus avoiding the safety risks caused by unauthorized entry into high-risk areas from the source.
5. Access route frequently visited by outsourced construction teams.
For long-term on-site construction teams, personnel information can be entered in batches, and periodic temporary permissions can be granted in batches to match the project construction cycle; after the project is completed, all permissions can be revoked with one click, which can efficiently manage batches of temporary personnel and avoid the potential risks of permission leakage.
6. Temporary visitor access lane for logistics trucks
Logistics drivers can quickly complete identity registration through self-service terminals. The system grants them access to the factory's designated unloading area for a limited time, restricting their activity range and duration, thus balancing logistics efficiency with factory safety management.
VI. Core Value of the Solution Implementation
1. Strengthen the safety production line in the factory area and ensure compliance with standards.
By implementing identity verification, zoned and time-limited access control, and isolation and control of high-risk areas, security issues such as unauthorized entry and identity theft by outsiders are prevented from the source. The entire visitor process involves facial recognition, tracking, and record-keeping, significantly reducing the risk of theft of factory materials and safety accidents, and fully meeting the requirements for standardized factory safety supervision, fire protection, and production safety inspections.
2. Reduce labor operating costs and improve management efficiency.
Vertical self-service equipment enables 24-hour unmanned operation at the factory gate, effectively reducing the manpower required for security during peak hours and night shifts; online pre-booking greatly simplifies the on-site registration process, reduces the workload of front desk reception and gatekeepers, streamlines manual operation steps, and significantly reduces the factory's logistics and manpower operating costs.
3. Standardize visitor procedures and enhance the company's external image.
The intelligent, standardized, and paperless self-registration model replaces the traditional handwritten paper registration, making the visitor process efficient, standardized, and clean. It completely changes the traditional extensive reception management in the factory area, demonstrates the company's digital and standardized management capabilities, and greatly enhances the visitor experience of customers, suppliers, and partners, as well as the company's external brand image.
4. Establish seamless data connectivity across the entire domain and improve the digital system.
The visitor system achieves deep data interoperability with the factory's facial recognition gates, access control, smart lockers, human resources, and consumption systems, enabling one-time entry of personnel information for use across all scenarios and completely eliminating data silos between systems. This comprehensively integrates the management of external personnel into the factory's smart security and logistics management system, perfecting the overall digital and intelligent management loop of the factory and facilitating the enterprise's comprehensive smart park upgrade.
